You must read the policies carefully before you rent or use or service.
- 1) All rates, are quoted based on a one-day event. (12hours)
2) Reserving Rental Items, you’re encouraged to talk with us early in your event planning to ensure availability of the items you’d like to rent. Once your contract is signed and your deposit is paid, we will guarantee availability of the items you’ve selected.
3) Advanced payment, must be made at least 30-90 days prior to your event date. Full payment should be completed before the event date.
4) Self-Serve Pick-up of your Rental Items from our Facility, you are welcome to pick up and/or return most items from our Warehouse facility, at no additional cost. We are open 24hours. But you may pick up and return items at any time during the working hours.
5) Missing Items/Items Not Returned, all rental items are counted at delivery to your site and at pick up from your site. We will make every attempt to locate all items and will promptly notify you if any are missing. Should an item not be returned at the end of the rental period, you will be charged the replacement cost for the item. Should you later find that item, and return it to us in good condition, we will be glad to refund this charge.
6) Rental Order, as we continue to adapt to labor shortages and the challenges associated with allocation of our labor and other resources, we negotiate or add some service charge to the final order.
7) Exposed Environment, to ensure the longevity and appearance of our items, we kindly ask that you take appropriate precautions to protect them from the time the items are in your care until the time of pick up. This includes monitoring weather forecasts, placing items under adequate cover when possible, and using any protective materials such as covers if provided. Your attention to this helps us maintain the high standards our clients expect and ensures a smooth experience for your event. Any damage, staining, warping, or deterioration resulting from exposure to the elements will be the sole responsibility of the renter and may incur additional repair or replacement charges.
8) Damage Waiver Damage, waiver is an optional service we offer to relieve the renter of liability for accidental damage to rented items. It is available for 100% of the rental amount and is non-refundable.
9) Photography and Publicity Rights, The Client agrees to allow the Planner to take and use photographs from the Event for marketing and promotional purposes with the express consent of anyone photographed and the Client's approval.
10) Limitation of Liability, In no event shall One International, its owners, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of our services.
- 11) Dispute Resolution and Legal Fees, In the event of a dispute arising out of this rented deal/contract that cannot be resolved by mutual agreement, the Parties agree to engage in mediation. If the matter cannot be resolved through mediation, and legal action ensues, the successful party will be entitled to its legal fees, including, but not limited to its attorneys’ fees.
12) Governing Law, This Contract shall be governed by and construed in accordance with the laws of Sri Lanka.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at oneeventsss@gmail.com. | +94 70 200 55 88